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Test bank for Human Relations Interpersonal, Job-Oriented Skills, Fourth Canadian Edition 4th edition by Andrew J. DuBrin

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Test bank for Human Relations Interpersonal, Job-Oriented Skills, Fourth Canadian Edition 4th edition by Andrew J. DuBrin

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Test bank for Human Relations Interpersonal, Job-Oriented Skills, Fourth Canadian Edition 4th edition by Andrew J. DuBrin

Table of contents

Chapter 1 A Framework for Interpersonal Skill Development
Chapter 2 Understanding Individual Differences
Chapter 3 Building Self-Esteem and Self-Confidence [NEW] Chapter 4 Interpersonal Communication
Chapter 5 Interpersonal Skills in the Digital World [NEW] Chapter 6 Developing Teamwork Skills
Chapter 7 Group Problem-Solving and Decision-Making
Chapter 8 Cross-Cultural Relations and Diversity
Chapter 9 Resolving Conflicts with Others
Chapter 10 Becoming an Effective Leader
Chapter 11 Skills for Motivating and Helping Others
Chapter 12 Positive Political Skills
Chapter 13 Customer Satisfaction Skills
Chapter 14 Enhancing Ethical Behaviour
Chapter 15 Personal Productivity and Stress Management
Chapter 16 Job Search and Career Management Skills

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